Delete your Loadax account
You can delete your Loadax account at any time, from the app or from this page. It takes effect straight away.
In the Loadax app
- Open the Account tab.
- Scroll to the bottom and tap Delete account.
- Enter your password (or type DELETE if you sign in with Google) and confirm.
On this page
What happens to your data
- You're signed out on every device and can no longer sign in to the account.
- Your Load Coins, unused vouchers, saved player IDs and notification registrations are removed from use.
- Records of orders you placed are kept, because payment, tax and refund rules require it. They stay linked to the order, not to an active account.
- You can create a new account later with the same email; sign-up bonuses aren't paid a second time.
Can't sign in? Email support@loadax.com.ng from the address on your account and we'll delete it for you. See our Privacy Policy for more.
